LeadsCounCil & TCPA WORLD’S Compliance Palooza 2021
Presented by contact center compliance

  • Las Vegas, NV
  • When
    July 22 – 23, 2021

The 2021 Compliance Palooza is a 2-day immersive, hands-on workshop covering Federal CIDs, Data Breaches, and Telecommunication law.


Ceasar’s Palace Las Vegas
(Second Floor) Roman I & II
3570 S Las Vegas Blvd,
Las Vegas, NV 89109


What's with all the CID's?
If the Federal Trade Commission issued you or your company a CID – Civil Investigative Demand today, would you be prepared?

  • Do you have a checklist of things they most likely will ask you to present from day one
  • What immediate steps do you take next?
  • Who do you call?
What Exactly is a CID?
A Civil Investigative Demand, or CID is a Federal Administrative Subpoena that no business wants to experience first-hand.

CIDs are on the rise from Federal regulators. Consumer protection is the foundation of their efforts. Those engaged with direct (and even indirect) consumer interaction are at risk.

Unfortunately, for those companies that engage with consumers directly (or in some cases indirectly) the chances of your company receiving one of these critical tools Federal agencies have at their disposal in protecting consumers is something you should understand better.

How Do I Protect My Company?
Join us for our 2-day Palooza and learn from one of the top Firms in the United States what to know to better understand the CID process.

Top regulatory attorneys will deliver the most comprehensive CID knowledge over 2 days this industry has ever seen. Captained by the Czar of TCPAWorld.com, Eric Troutman and some of the most experienced regulatory attorneys in the Country as we deliver a never-before-available event.

Featured speakers

Check out these amazing industry experts

George Birnbaum

Managing Director,

George Birnbaum is a Managing Director in Mercury’s London office. He is an international political consultant who has worked on dozens of United States congressional and senatorial races and international presidential and prime ministerial campaigns. 

Former campaign consultant and Chief of Staff for Israeli Prime Minister Benjamin Netanyahu.

Vlada Galan

Managing Director,

Vlada Galan is a Managing Director in Mercury’s London office. She is an acclaimed political strategist, who has advised, managed and consulted for various political campaigns, heads of state and international organizations across five continents.

Advised national elections in Ukraine, Serbia, Azerbaijan, Mexico, Colombia, Israel, Austria and Zambia. 

Puja J. Amin
Corporate Counsel,


Daniel L. Delnero

Squire Patton Boggs

Jack Kingston

Squire Patton Boggs

Eric J. Troutman

Squire Patton Boggs

Ari B. Kasper

Associate General Counsel,
EXP Realty

Glenn A. Brown

Of Counsel,
Squire Patton Boggs

Ericka A. Johnson

Senior Associate,
Squire Patton Boggs


Thursday, July 22
8:30 AM-9:15 AM Check in and breakfast
9:15 AM-9:30 AM Opening Remarks
Eric J. Troutman, TPCA World
9:30 AM-10:15 AM Introduction and Overview of the CID Process
Daniel L. Delnero, Squire Patton Boggs
10:15 AM-10:30 AM Break
10:30 AM-11:45 AM Preparing your company to receive a CID
Daniel L. Delnero
11:45 AM-12:00 PM Pass out mock CID
Daniel L. Delnero and Glenn Brown, Squire Patton Boggs
12:00 PM-1:00 PM Lunch
1:00 PM-3:00 PM Responding to the CID
Daniel L. Delnero and Glenn Brown
3:00 PM-3:15 PM Break
3:15 PM-3:45 PM Communicating with regulators after the document production
Daniel L. Delnero
3:45 PM-4:00 PM Break
4:00 PM-5:00 PM Keynote – Media and public relations strategy in a time of corporate crises
George E. Birnbaum and Vladislava Galan, Mercury Consulting UK
5:00 – 7:00PM Drinks, Light Food, and Entertainment – Opening Reception
Friday, July 23
8:30 AM-9:30 AM Breakfast
9:30 AM-10:30 AM Data breach basics
Erika Johnson, Squire Patton Boggs
10:30 AM-10:45 AM Break
10:45 AM-12:00 PM Responding to a data breach
Erika Johnson, Squire Patton Boggs
12:00 PM-1:00 PM Lunch
1:00 PM-2:15 PM Managing regulatory inquiries – an in-house perspective
Glenn Brown, Squire Patton Boggs, former Chief Compliance Officer, LexisNexis Risk Solutions
2:15 PM-2:30 PM Break
2:30 PM-3:45 PM TCPA New and Updates
Eric J. Troutman
3:45 PM Concluding remarks
Eric J. Troutman


Register for the Event

Regular Price: $750 On-Site: $1000